Refund & Return Policy​

At BuffaloBison Market, we want you to shop with confidence.

If you are not satisfied with your purchase, you may request a return or refund within 14 days of receiving your item.

Start a Return (Important)

Before sending any item back, you must contact us first:
📧 bbisonsaga88@gmail.com

Include your order number and reason for return.

Return Address

All approved returns must be sent to:

BuffaloBison Market
236-2300 13 St North
Lethbridge, Alberta
T1H 4E8
Canada

Return Conditions

• Item must be unused and in original condition

• Must include original packaging (if applicable)

• Proof of purchase is required

Damaged or Incorrect Items

If your item arrives damaged or incorrect:

• Email us immediately

• We will arrange the return

• We will cover shipping and issue a replacement or full refund

Return Shipping

• Customers are responsible for return shipping costs

• We are not responsible for lost or untracked returns

Refunds

• Once your item is received and inspected, we will notify you

• Approved refunds are issued to your original payment method

• Processing time: 3–7 business days

Non-Returnable Items

• Custom or handmade items (unless damaged or defective)